Masterpiece Living recently had the opportunity to interview Jill Vitale-Aussem, Chief Operating Officer for Cappella Living Solutions, as part of its monthly network call. Network calls are typically exclusive to Masterpiece Living Partners. However, for one time only, MPL, in collaboration with Cappella Living Solutions, wanted to share this insightful free web conference publicly. The information is just too important and should be shared!
In this insightful discussion, Jill Vitale-Aussem discusses hospitality in the senior living field, and how simply applying the concepts and operational structures of a hotel or resort can actually undermine successful aging practices. Jill also shares some of the pitfalls of hotel-based hospitality approaches and how we can adapt and modify them to build cultures that support successful aging, to include empowerment, purpose and inclusivity.