MASTERPIECE LIVING PARTNERSHIP SPECIALIST (Lakewood, CO or Palm Beach Gardens, FL)
ABOUT MASTERPIECE LIVING
Our mission is to change the perceptions and experience of aging. Masterpiece Living partners with organizations to promote successful aging lifestyles. We provide research-based tools and training to enhance cultures and enable individuals to continue to grow physically, intellectually, socially and spiritually.
Position primary responsibility is integrating Masterpiece Living products and services in new and existing partner organizations.
Responsibilities include, but are not limited to working with a Senior Partnership Specialist to serve as an account representative for up to 40 partners; train new partners and integrate Masterpiece Living in assigned partner organizations. Develop new programs, products, and services for Masterpiece Living partners. Application of aging field trends & successful aging research to keep Masterpiece Living cutting edge.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are normal for this position. This list is not to be construed as exclusive or all inclusive. Other duties may be required and assigned.
Possess complete working knowledge of Masterpiece Living products and how they benefit partners
Possesses complete knowledge of Masterpiece Living operations and how Masterpiece Living functions within organizations
Conducts initial training for new partners
Conducts ongoing support and training calls for each partner
Provides ongoing consultation to all partners via phone, e-mail or website for questions and support
Provides technical support to partners for data management system
Attends conferences and trade shows to present or work at booth
Writes, submits and presents conference presentations
Maintains ongoing awareness of industry trends and research
Maintain and analyze data collection and reporting on individual and aggregate outcomes
Analyzes data and creates methods of applying such data to marketing/sales and corporate and community reporting
Analyzes new products (such as AL, SN, and Memory) to assess effectiveness
Helps maintain and add new content to website and manuals
Works with Senior Partnership Specialist, President, CEO and team members to ensure high level of customer satisfaction
Identifies opportunities for new products/applications
Other duties as assigned by Supervisor
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Educational Requirements and Experience:
- Bachelor’s Degree in wellness, health promotion, public health, gerontology, psychology or any related field required
- Training experience
- Data collection and analysis experience; or program development experience
- Knowledge of the aging field and the issues facing older adults today and in the future
- Current driver’s license and a good driving record required.
Knowledge, Skills and Abilities:
o Ability to communicate effectively in writing and verbally, speaking the primary language of the customers
o Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
o Ability to write reports, business correspondence, and procedure manuals
o Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Adept in making presentations to groups large and small
o Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs
o Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
o Ability to use Microsoft Windows, including Word, Excel, Access and PowerPoint. Ability to use Microsoft Webmail (email) and the Internet browser. Ability to use client tracking and design software
o Ability to use Masterpiece Living’s Data Management system
- Add communities/partners and users
- Create or update manuals, manual sections and documents
o Effective presentation skills
o Exceptional training skills
o Exceptional skills in customer service, oral and written communication
o Ability to problem solve in an effective manner
o Detail oriented and excellent organizational and follow-through skills
o Must demonstrate an interest in working with an older adult population
o Interacts with community management, residents and team members in a courteous and friendly manner
o Supports organization’s goals and values
o Balances team and individual responsibilities
o Provides leadership by exhibiting confidence in self and others; inspires and motivates others to perform well
o Must be a self starter who enjoys working on the road with extensive travel responsibilities. Some overnight stays required
Works primarily indoors in a climate controlled setting
Adheres to the policies of partner organizations when visiting partner location, i.e. smoking, attire, visible tattoo and other policies
The physical demands described below are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to walk; sit and talk or hear. The employee is frequently required to stand and use hands to finger, handle, or feel. The employee is occasionally required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.
Email Resume to: Robin@mymasterpieceliving.com