COVID-19 has become a lens that allows us to see, in bold relief, what is valuable and important in the work we do as well as the vulnerabilities to meet future challenges. It has, in fact, cleared the film of regulation, tradition and process.
The last two decades have been an exciting time for senior living wellness. We’ve witnessed wellness offerings evolve significantly from diversion, to feature, to benefit, to required benefit. This is a dramatic shift, and it begs the question 'Who's in you Lifestyles engine room?'