Dr. Roger’s 2020 CSA Announcement Letter
From: Masterpiece Living
Sent: Thursday, July 25, 2019
Subject: 2020 CSA Criteria & Information
Greetings Successful Aging Partners,
We are proud to announce that there are 21 Centers for Successful Aging (CSA). These communities have invested a great deal of effort and demonstrated leadership in enhancing the shift to a new model for senior living.
The CSA communities tell us that this designation has made a dramatic difference in their ability to differentiate themselves from competitors and provide new ways to describe the benefits of living in their communities. Additionally, the dedication it takes to become a CSA has had significant return in regards to the culture of growth and resident and team member satisfaction. We are pleased with this feedback, for these are precisely the reasons we developed this designation.
The Masterpiece Living Team has also learned a great deal from our view of the process. Each application is thoroughly evaluated via several steps culminating with the evaluation of our CSA Review Board, composed of experienced individuals both within and outside the Masterpiece Living Team. This process is appropriately rigorous, and, we believe, necessary to ensure this designation honors the efforts of not only the application process, but also the substantial cultural shift reflected in the submission.
After seven years of honing the process, we’ve taken feedback from CSA communities as well as incorporating industry innovations to overhaul the CSA criteria. This new version reflects the ongoing evolution of community culture.
Attached is the 2020 CSA criteria and 2020 CSA renewal criteria for your information. To learn more about the 2020 CSA criteria and how it has evolved, please be sure to tune into the September Network Call on September 10th.
If you have questions regarding the new criteria, please direct them to your Partnership Specialist. We look forward to working with you to achieve the CSA designation.
Roger Landry, MD MPH
President, Masterpiece Living